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X-ORIGINAL-URL:https://lighthouse-tc.com
X-WR-CALDESC:Events for Light House Training and Consultancy (LHTC)
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BEGIN:VTIMEZONE
TZID:Africa/Cairo
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0200
TZNAME:EET
DTSTART:20190101T000000
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END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200122T100000
DTEND;TZID=Africa/Cairo:20200123T160000
DTSTAMP:20260513T125518
CREATED:20181205T111652Z
LAST-MODIFIED:20191211T125052Z
UID:723-1579687200-1579795200@lighthouse-tc.com
SUMMARY:Customer Service - Quality Service
DESCRIPTION:Customer Service Quality Service  \n(2 days training workshop) \n  \nWorkshop overview : \nCustomers are the lifeline of any business\, your customer service team is often the face of your company\, and customers’ experiences will be defined by the skill and quality of the support they receive. \nProviding excellent customer service starts with a genuine desire to delight your customers. \nQuality customer service is the best way to keep customers coming back\, thus ensuring long-term success. \nWorkshop objectives: \n\nLearn CS principles and tools\nCS has vital role in serving customers\nUnderstand difference between customer value and customer satisfaction\,\nHow CS teams do their job and maintain better relation with customers.\n\nWorkshop Outline: \n\nSix Pillars of CS\nCustomer relationship overview\nCustomers Perceptions is Reality\n7 Steps of handling customer\nService Quality Measures\nCustomer Life Styles/Value\nCVM\nCreating Customer Value\, Satisfaction\, and Loyalty\nFORD technique
URL:https://lighthouse-tc.com/event/customer-service-quality-service/
CATEGORIES:Sales, Marketing and Customer Service
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200127T090000
DTEND;TZID=Africa/Cairo:20200128T160000
DTSTAMP:20260513T125518
CREATED:20191223T092949Z
LAST-MODIFIED:20191223T093603Z
UID:1913-1580115600-1580227200@lighthouse-tc.com
SUMMARY:Advanced HR - Performance Management
DESCRIPTION:  \nOverview: \nPerformance Management is not an appraisal process\, it is a complete management system and ongoing process start with setting standards\, ways of monitoring\, measuring performance\, setting developing and learning plans\, and linking all of this with an attractive rewarding system. \nA good performance management system works towards the improvement of the overall organizational performance by managing the performances of teams and individuals for ensuring the achievement of the overall organizational ambitions and goals after informing the employees about what we are expecting from them. \nOutlines: \n\nWhat is performance management\nShifting from performance appraisal to performance management\nDifference between performance management system and performance appraisal\nPerformance Management Planning\nPerformance Management methodology\nSmart objectives planning and designing\nLinking performance with the company goals\nSetting KPIs and Competencies needed\nPerformance Monitoring\nMentor\, coach and Leader\nPerformance Appraisal\nWhy it is important to measure the performance\nDesigning the appraisal form\nAre you ready to do the appraisal?\nCommon mistakes in evaluation\nLearning and Development plans\nWhy performance management systems fails
URL:https://lighthouse-tc.com/event/advanced-hr-performance-management/
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200209T100000
DTEND;TZID=Africa/Cairo:20200210T160000
DTSTAMP:20260513T125518
CREATED:20181205T110030Z
LAST-MODIFIED:20191215T081504Z
UID:721-1581242400-1581350400@lighthouse-tc.com
SUMMARY:Professional Business Writing
DESCRIPTION:Professional Business Writing \n(2 days training workshop) \nWorkshop Summary and Objectives: \nEffective business writing skills can help you win that million dollar contract\, earn a promotion\, resolve a dispute\, or generate a significant increase in new business leads. Poor business writing\, on the other hand\, can never be undone; it can cause you to lose business to your competition and could even cost you your job. \nWorkshop Content: \n\nWhy business writing?\nWriting from scratch\nThe Writing Process\nTactics You Should be Aware of\nPolishing the Words\nWriting Business\nE-mail\, Letters\, Memos and Faxes
URL:https://lighthouse-tc.com/event/business-writing/
CATEGORIES:Soft Skills
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200212T100000
DTEND;TZID=Africa/Cairo:20200213T160000
DTSTAMP:20260513T125518
CREATED:20191215T090020Z
LAST-MODIFIED:20191215T090020Z
UID:1892-1581501600-1581609600@lighthouse-tc.com
SUMMARY:Effective Selling Skills
DESCRIPTION:Effective selling Skills \nCourse Overview \nThe sales profession moves faster than ever today. In the blink of an eye\, new competitors emerge\, products similar to yours are released\, and before you know it\, it’s a race to the bottom. \nNo matter what industry you’re in\, what worked well a few years ago isn’t good enough today. This is no time for trial and error or order taking; this is a time to sell. \nSo\, it is vital to equip sales people with the newest ways and tools of doing their role. \nWorkshop Objectives \n\nIt gives an appreciation of what is required to succeed in sales role\nParticipants learn how to use proven sales techniques and apply them.\nMost importantly the training allows them to discover new ways to penetrate new accounts/markets\, developing existing accounts and increase sales.\nFinally this training will help participants meeting and exceeding targets which lead to experience real job satisfaction and increased rewards.\n\nWorkshop Contents: \n\nSales Person as a Business Development Manager\nProfessionalism\nEssential Selling Skills\nPlanning the sales process\nProcess measurement results\nHandling Customer objections effectively\, Preparing answers.\nAnalyzing your Offer\nFace to face selling process\nDeveloping Client relationships
URL:https://lighthouse-tc.com/event/effective-selling-skills/
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200216T100000
DTEND;TZID=Africa/Cairo:20200218T160000
DTSTAMP:20260513T125518
CREATED:20181205T105707Z
LAST-MODIFIED:20191215T105750Z
UID:719-1581847200-1582041600@lighthouse-tc.com
SUMMARY:Managerial Skills - New role
DESCRIPTION:Managerial Skills Training \n3 Days Workshop \nWorkshop Overview: \nManagement roles often include the responsibility of managing projects\, leading a team of people or a combination of both. When an employer promotes or hires you for a management position\, they trust you to make important decisions and help build and execute plans that will affect company outcomes. Developing a set of managerial skills can help you be successful in these responsibilities. \nWorkshop Objectives \nThis workshop will provide a toolbox of Essential Management skills and knowledge to improve leadership and management effectiveness. \nTraining Contents: \nKey leading and management techniques including: \n\n  Management & Leadership.\nEffectiveness toolkit\nEngaging toolkit\n\nManaging Potentials\n\n\nProductivity toolkit\nVision toolkit
URL:https://lighthouse-tc.com/event/managerial-skills-new-role/
CATEGORIES:Managerial and Leadership
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200219T090000
DTEND;TZID=Africa/Cairo:20200220T160000
DTSTAMP:20260513T125518
CREATED:20191216T124506Z
LAST-MODIFIED:20200521T140142Z
UID:1906-1582102800-1582214400@lighthouse-tc.com
SUMMARY:Advanced HR – Recruitment and Selection
DESCRIPTION:Advanced HR – Recruitment and Selection\n\n2 Hours Training Workshop \nJune 19 \n\n\n\n\n\n\n\nWorkshop Overview: \nHiring the wrong employee can cost you time and money\, which hampers your progress. Make a really poor hiring decision\, and it may cost you more than that – your customers may start leaving you for good. \n\n\n\n\n\n\nWorkshop Outlines: \n\nRecruitment …. The most important process for the company\nJob Analysis role\nJob Competencies related\nCalculate the cost and preparing package\nBuilding your sources of recruitment\nHeadhunting pros & cons\nBuilding your pool\nScreening process\nHow to make a successful interview? And how to overcome barriers.\nReference check\nObtain needed approvals\nNegotiations & Offering\nInduction and Integration\n\n\n\n\n\n\n\nDate: 19 June 2020 \nDuration: 2 Hours workshop \nTime: \nPlatform: Zoom
URL:https://lighthouse-tc.com/event/advanced-hr-recruitment-and-selection/
ATTACH;FMTTYPE=image/png:https://lighthouse-tc.com/wp-content/uploads/2019/12/Digital-Hiring.png
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200223T100000
DTEND;TZID=Africa/Cairo:20200224T160000
DTSTAMP:20260513T125518
CREATED:20181205T105834Z
LAST-MODIFIED:20191216T081304Z
UID:720-1582452000-1582560000@lighthouse-tc.com
SUMMARY:External Financial Reporting
DESCRIPTION:  \nExternal Financial Reporting  \n(2 days training workshop) \nWorkshop Overview: \nBusiness operations are translated into financial figures and measured. Financial accounting is the process of reporting the results and effects of the financial transactions that a business undertakes. \nThe financial statement attempts to provide useful information as much as possible for its users \nObjectives: \n\nParticipants will learn how to prepare clear financial statements to increase its readability\, as well as to know different classifications of the different accounts\nPreparation of Financial statements.\n\nWorkshop Outlines: \n\nFinancial statements\nPreparation of a Statement of Cash Flows Using the Indirect Method\nRecognition\, measurement\, valuation\, and disclosure\nValuation of Asset\nValuation of Liabilities\nEquity transactions\nOff-Balance Sheet Financing\nRevenue recognition and Income measurement\n\n 
URL:https://lighthouse-tc.com/event/external-financial-reporting/
CATEGORIES:Finance and Accounting
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200311T100000
DTEND;TZID=Africa/Cairo:20200312T160000
DTSTAMP:20260513T125518
CREATED:20181205T133542Z
LAST-MODIFIED:20200212T124616Z
UID:736-1583920800-1584028800@lighthouse-tc.com
SUMMARY:Advanced Selling Skills - Key Account Management
DESCRIPTION:Advanced Selling Skills – Key Account Management\n(2 Days workshop) \nOverview: \nGood marketing alone is not enough. Only effective sales management will make success in the marketplace possible.  When companies lack an effective and universally understood definition of key account management\, their success is blocked from the start. If you can’t define something\, it’s difficult to develop a strategy around it. \nThis workshop equips participants with the advanced selling skills necessary to manage the sales process in major accounts. \nObjectives: \n\nEvaluate the potential of Key Accounts and develop strategies to realize the potential.\nIdentify the decision-making process\, understand the roles of the members of the decision making team\, and how to work with and through them to achieve sales objectives.\nSet qualitative and quantitative sales objectives by understanding the critical time lines of that cycle.\n\nWorkshop Contents: \n\nKEY Account platform overview\nEvaluate the potential of Key Accounts and develop strategies to realize the potential.\nAccount prioritization\nTurning insights into competitive advantage\nSet qualitative and quantitative sales objectives by understanding the critical time lines of that cycle.\nDecision maker unit\nTeam selling\nAccount action plan\nDeveloping Client relationships
URL:https://lighthouse-tc.com/event/advanced-selling-skills-key-account-management/
CATEGORIES:Sales, Marketing and Customer Service
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200315T100000
DTEND;TZID=Africa/Cairo:20200316T160000
DTSTAMP:20260513T125518
CREATED:20181206T112101Z
LAST-MODIFIED:20200521T133328Z
UID:760-1584266400-1584374400@lighthouse-tc.com
SUMMARY:Problem Solving and Decision Making
DESCRIPTION:Problem Solving and Decision Making\n\n2 Hours Training Workshop \nJuly 15 \n\n\n\n\n\n\n\nOverview: \nWe all use our initiative and creativity to solve problems every day. \nThe problem-solving process involves thoughts\, discussions\, actions\, and decisions that occur from the first consideration of a problematic situation to the goal. \n\n\n\n\n\n\nProgram Objectives: \n\nIncrease awareness of problem solving steps and solving tools.\nDistinguish root causes from symptoms to identify the right solution for the right problem.\nImprove decision making skills through identifying problem solving style.\nIdentify ways to think creatively and work towards creative solutions.\nRecognize the top ten rules of good dec ision-making.\n\nTraining Contents \n\nAnatomy of a problem\nProblem Solving Model\nChoose the best alternative (or combination of alternatives)\nImplement the solution\nBarriers to effective decision making\nBrainstorming &Thinking Outside the Box\nTake action\n\n\n\n\n\n\n\nDate: 15 July 2020 \nDuration: 2 Hours workshop \nTime: \nPlatform: Zoom \n 
URL:https://lighthouse-tc.com/event/problem-solving-and-decision-making/
LOCATION:Triumph Hotel\, Triumph Hotel\, Mansheya El-Bakry\, Heliopolis\, Cairo\, Egypt
CATEGORIES:Managerial and Leadership,Sales, Marketing and Customer Service
ATTACH;FMTTYPE=image/jpeg:https://lighthouse-tc.com/wp-content/uploads/2019/05/Problem-Solving-and-Decision-Making_800x534.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200318T100000
DTEND;TZID=Africa/Cairo:20200319T160000
DTSTAMP:20260513T125518
CREATED:20200211T102624Z
LAST-MODIFIED:20200211T102648Z
UID:2185-1584525600-1584633600@lighthouse-tc.com
SUMMARY:Advanced HR - Reward Management
DESCRIPTION:Advanced HR – Reward Management \nOverview: \nReward Management is a practical guide to understanding and implementing really effective reward strategies in your organization. It offers a complete overview of the field and how to align your approach to reward management with the HR and broader organizational strategy. \n  \nTraining Contents:  \n\nHuman Resources in a shell\nStrategic compensation planning.\nConsiderable factors in setting pay strategy\nCompensation Model\nTypes of wages\nSalaries\nDiscuss current trends in compensation.\nBusiness Needs.\nBenefits\nIncentives
URL:https://lighthouse-tc.com/event/advanced-hr-reward-management/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200322T100000
DTEND;TZID=Africa/Cairo:20200324T160000
DTSTAMP:20260513T125518
CREATED:20200211T111453Z
LAST-MODIFIED:20200308T202630Z
UID:2188-1584871200-1585065600@lighthouse-tc.com
SUMMARY:Train Of Trainer - TOT
DESCRIPTION:Train Of Trainer – TOT \n (3 Days Workshop) \n\n\n\nOverview: \nAlthough it may appear to be simple\, conducting a training session requires specific skills and knowledge of how people learn. \nTOT course (Training of Trainers) provides you with strategies and resources needed to conduct effective training sessions with high confidence.  The course also teaches you the techniques and skills that will enable you to deliver persuasive and productive and powerful presentations. \n\n\n\n\n\n\nTraining Outlines: \nInvestigations \n-Learning Principals \n\nDesire to learn\nCourse adherence to the goals\nBest fit atmosphere\nConsider of life experience\nMaintain control\nEngagement\nSelf discovery\nEarly accomplishment\nPositive fortification (magic words)\n\n-Gaining knowledge Styles \n\nRecognizing knowledge receiving styles\nAssessing learning styles\nVisual preference\nAuditory preference\nKinesthetic preference\n\nDesign and develop course materials \n\nFull Course development\nModule design template\nSMART objectives\nExercises\nRole play and simulations\nCase studies\nLearning objectives\nDefinition of key concepts\nTheories\nExamples\nTasks steps and demonstration\n\nTo get detailed outlines\, Please send an email to info@lighthouse-tc.com \n\n\n\n 
URL:https://lighthouse-tc.com/event/strategic-planning-management/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200324T100000
DTEND;TZID=Africa/Cairo:20200325T160000
DTSTAMP:20260513T125518
CREATED:20181206T111849Z
LAST-MODIFIED:20200211T084530Z
UID:758-1585044000-1585152000@lighthouse-tc.com
SUMMARY:Budgeting and Cost Control
DESCRIPTION:Budgeting & Cost Control \n(2 days training workshop) \nProgram Overview & Objectives: \nBudgeting and cost control are crucial elements for the management of contemporary organizations. Nowadays\, if companies want to stay competitive\, they are urged to link their strategies with accurate systems of resource allocation and performance measurement. Along this line\, budgeting\, as well as tracking\, controlling & reducing cost represent essential activities to be performed and monitored by organizations as they implement their key processes\, activities and operations. \n  \nTraining Outline \n\nPlanning process\nBudgeting concepts\nEffects of External Factors on the Budgeting Process\nCharacteristics of a Successful Budgeting Process\nThe Use of Cost Standards\nForecasting Techniques\nAnnual Profit Plan\nSupporting Schedules\nTop-level planning and analysis\nCost Terminology\, Measurements and Concepts\nRelevant Range\nCost and variance measures\nPerformance measures
URL:https://lighthouse-tc.com/event/budgeting-and-cost-control/
LOCATION:maadi
CATEGORIES:Finance and Accounting
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200325T100000
DTEND;TZID=Africa/Cairo:20200326T160000
DTSTAMP:20260513T125518
CREATED:20181206T111038Z
LAST-MODIFIED:20200301T115759Z
UID:752-1585130400-1585238400@lighthouse-tc.com
SUMMARY:HR for Non-HR Training
DESCRIPTION:HR for Non-HR Training \n(2 Days workshop) \nOverview: \nIn today’s fast-moving world\, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions\, interviews\, or take responsibility for discipline\, etc.   These decisions can cost supervisors their careers and their companies significant short and long-term damages. \nWorkshop Contents: \n\nThe role and importance of HRM in an organization\nJob Analysis & talent MGMT\nSuccessful Selection Interview\nManaging individuals and team performance\nOnboarding\, Training & Development\nFundamentals of Compensation &benefits\nEmployee Retention\, Engagement\, and Careers
URL:https://lighthouse-tc.com/event/hr-for-non-hr-training/
CATEGORIES:Managerial and Leadership
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200401T100000
DTEND;TZID=Africa/Cairo:20200402T160000
DTSTAMP:20260513T125518
CREATED:20181206T112408Z
LAST-MODIFIED:20200216T084622Z
UID:763-1585735200-1585843200@lighthouse-tc.com
SUMMARY:Business Communication
DESCRIPTION:Business Communication \n(Two Days workshop) \nWorkshop Overview: \nCommunication is the base for human relation and cornerstone for other soft skills. \nBeing part of a business\, it is important that you communicate clearly and effectively to maintain a good relationship and do business smoothly and successfully with others (managers\, peers\, clients\, vendors\, etc.) \nWorkshop Objectives \n\nParticipants will learn how to communicate effectively\nImportance of positive communication\nBuilding positive relation\nBusiness Etiquette\n\nTraining Contents: \n\nWhat is Communication?\nImportance of Communication\nCommunication Elements and Process\nArt of Communication\nCommunication Barriers (Obstacles)\nSeven Elements for Succeed in Communication\nActive Listening skills and Positive Feedback\nTypes of people
URL:https://lighthouse-tc.com/event/business-communication/
CATEGORIES:Soft Skills
ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200521T080000
DTEND;TZID=Africa/Cairo:20200521T170000
DTSTAMP:20260513T125518
CREATED:20200521T131738Z
LAST-MODIFIED:20200521T131907Z
UID:3842-1590048000-1590080400@lighthouse-tc.com
SUMMARY:Situational Leadership
DESCRIPTION:Situational Leadership\n\n1 Hour Free Webinar \nJuly 14 \n\n\n\n\n\n\n\nWebinar Overview: \nBeing a leader is not always easy and leadership can be executed in different ways. \nSituational leadership encourages leaders to choose the style that fits their goals and circumstances. \nDifferent theories have been developed that recognize the situational aspects of leadership.\nEach theory attempts to provide its own analysis of how leadership can be most successful in various situations. \n\n\n\n\n\n\nDate: July 14 \nDuration: 1 Hour \nTime: 10:00 AM – 11:00 AM \nPlatform: Zoom
URL:https://lighthouse-tc.com/event/situational-leadership/
ATTACH;FMTTYPE=image/jpeg:https://lighthouse-tc.com/wp-content/uploads/2020/05/huge-helping-hand-over-chart-new-biz-vector-id531033355.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200521T080000
DTEND;TZID=Africa/Cairo:20200521T170000
DTSTAMP:20260513T125518
CREATED:20200521T140324Z
LAST-MODIFIED:20200521T140324Z
UID:3846-1590048000-1590080400@lighthouse-tc.com
SUMMARY:Financial Performance
DESCRIPTION:Financial Performance\n\n2 Hours Training Workshop \nJune 19 \n\n\n\n\n\n\n\nWorkshop Overview: \nEarning a profit is likely high on the list of things you want your business to accomplish. To determine if you are actually earning a profit requires knowing a lot more than just how much money you brought in that month. \nMeasurement of financial performance is an important part of running a growing business. Many businesses fail because of poor financial management or planning. \n\n\n\n\n\n\nWorkshop Outlines: \n\n\n\n\n\n\nDate: 19 June 2020 \nDuration: 2 Hours workshop \nTime: \nPlatform: Zoom
URL:https://lighthouse-tc.com/event/financial-performance/
ATTACH;FMTTYPE=image/jpeg:https://lighthouse-tc.com/wp-content/uploads/2020/05/image-services-masthead-financial-performance-16x9-1-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200706T080000
DTEND;TZID=Africa/Cairo:20200706T170000
DTSTAMP:20260513T125518
CREATED:20200521T140426Z
LAST-MODIFIED:20200716T124018Z
UID:3847-1594022400-1594054800@lighthouse-tc.com
SUMMARY:Customer Centricity
DESCRIPTION:Customer Centricity\n\n2 Hours Training Workshop \nJune 19 \n\n\n\n\n\n\n\nWorkshop Overview: \nNobody likes being sold to. \nA customer-centric way of doing business is a way that provides a positive customer experience before and after the sale. \nProviding a great customer experience is the way to winning your customers’ loyalty (and their hearts).\nYou have to make your customers want to come back for more. \n\n\n\n\n\n\nWorkshop Outlines: \n\n\n\n\n\n\nDate: 19 June 2020 \nDuration: 2 Hours workshop \nTime: \nPlatform: Zoom
URL:https://lighthouse-tc.com/event/customer-centricity/
ATTACH;FMTTYPE=image/jpeg:https://lighthouse-tc.com/wp-content/uploads/2020/05/customer-centric-call-center-1024x683-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200726T110000
DTEND;TZID=Africa/Cairo:20200727T140000
DTSTAMP:20260513T125518
CREATED:20200716T132128Z
LAST-MODIFIED:20200716T132128Z
UID:3932-1595761200-1595858400@lighthouse-tc.com
SUMMARY:Financial Planning in Crisis
DESCRIPTION:Financial Planning in Crisis\n\n6 Hours Virtual Training \nJuly 26\, 27 \n\n\n\n\n\n\n\nWorkshop Overview: \nFinancial Planning is one of the most important aspects for any Business\, and Business leaders must have the required knowledge and practice to ensure profitable operations and business sustainability. \nDuring any crisis\, it is more important to revisit Strategic and Financial plans. \nIt helps business leaders and Executive to plan and evaluate business opportunities and risks and take better decisions. \n\n\n\n\n\n\nWorkshop Outlines: \n\nFinancial Plan\nResponsibility centers\nTop Level Planning\nFinancial Planning in Crisis\n-Revisit your Financial plan\n-Financial Scenarios\nManaging Cost\nControlling operation cost\nManaging Cash Flow issue\n\n\n\n\n\n\n\nDate: 26\, 27 July 2020 \nTime: 11:00 AM – 02:00 PM \nTotal Duration: 6 Hours \nPlatform: Zoom \nAudiences: Business Leaders\, Executives\, Managers. \nFees: 2200 EGP
URL:https://lighthouse-tc.com/event/financial-planning-in-crisis/
ATTACH;FMTTYPE=image/jpeg:https://lighthouse-tc.com/wp-content/uploads/2020/05/Top-Finance-Books-For-Planning-MUST-READ.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200811T110000
DTEND;TZID=Africa/Cairo:20200812T150000
DTSTAMP:20260513T125518
CREATED:20181206T112652Z
LAST-MODIFIED:20200716T130143Z
UID:766-1597143600-1597244400@lighthouse-tc.com
SUMMARY:Successful Negotiation Skills
DESCRIPTION:Successful Negotiation Skills\n(2 days virtual training workshop) \nOverview and Objectives: \nThis workshop will provide you with comfort level to negotiate in any situation.  This workshop will teach participants: \n\nHow often we all negotiate\nStrategies for negotiate during tough situations.\nSkills in developing alternatives and recognizing options\n\n\n\n\n  \nTraining Contents: \n\nPreparing to Negotiate\nEstablish a successful mindset\nResearch the other party\nResearch your best alternative to negotiated agreement\nEstablish and keep Rapport\nChoose the communication method for negotiation\nEstablish the rules of engagement\nDetermine how negotiation results will be communicated\nEvaluate the success of the negotiation\nFollow up on the relationship\n\n\n\n\n\n\n\nDate: 11\, 12 Aug 2020 \nTime: 11:00 AM – 3:00 PM \n Total Duration: 8 Hours virtual interactive workshop \nPlatform: Zoom \n\n\n\n 
URL:https://lighthouse-tc.com/event/successful-negotiation-skills-2/
CATEGORIES:Sales, Marketing and Customer Service
ATTACH;FMTTYPE=image/jpeg:https://lighthouse-tc.com/wp-content/uploads/2019/03/successful-negotiation-skills.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200818T110000
DTEND;TZID=Africa/Cairo:20200820T150000
DTSTAMP:20260513T125518
CREATED:20181205T133646Z
LAST-MODIFIED:20200716T130713Z
UID:737-1597748400-1597935600@lighthouse-tc.com
SUMMARY:Finance for non Finance
DESCRIPTION:Finance for Non Finance\n\n3 Days Training Virtual Workshop \nAug 18\, 19\, 20 \n\n\n\n\n\n\n\nWorkshop Overview: \nBusiness performance is mainly measured by financial results. \nFinancial Planning\, Cost Management and Financial performance measures are among the most important aspects for any Manager\, Director or Business leader. \nFinancial Planning is one of the most important aspects for any company\, Business leaders must do it. \nFinance courses for non Finance help company owners\, leaders and Executive to have the Finance knowledge they need to plan\, evaluate business opportunities and use financial reports. \n  \n\n\n\n\n\n\nWorkshop Contents: \n\nIntroduction\nBasic Financial Statements\nHow to use Financial Statements\nReading and interpreting Financial Statements\nCost Management\nCVP Analysis\nPricing strategies\nProjects evaluation and types of return\nFinancial Planning\nAnnual Future Financial Plan\nCapital Budget\nTop Level Planning\nFinancial Scenarios\nPerformance measures and Variance analysis\nFinancial Ratios\nMonitoring\n\n\n\n\n\n\n\n  \nDate: 18\, 19\, 20 Aug\, 2020 \nTime: 11:00 AM – 3:00 PM \nTotal Duration: 12 Hours virtual workshop \nPlatform: Zoom
URL:https://lighthouse-tc.com/event/finance-for-non-finance/
CATEGORIES:Finance and Accounting,Managerial and Leadership
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200826T110000
DTEND;TZID=Africa/Cairo:20200827T150000
DTSTAMP:20260513T125518
CREATED:20181206T112814Z
LAST-MODIFIED:20200716T130656Z
UID:767-1598439600-1598540400@lighthouse-tc.com
SUMMARY:Advanced HR - HR Budget
DESCRIPTION:Advanced HR – HR Budget\n\n2 Days Training Virtual Workshop \nAug 26\, 27 \n\n\n\n\n\n\n\nWorkshop Overview: \nThe most important assets for any business are Human resources (people).\nHuman Resources Management is one of the vital roles for any company. Planning for human\nresource is critical and have significant impact on the overall performance of the business.\nDuring this workshop\, participants will learn how to prepare their HR budget efficiently and\neffectively taking into consideration the company goals\, needs and challenges to achieve the\ncompany objectives and goals. \n  \n\n\n\n\n\n\nWorkshop Outlines: \n\nIntroduction to the Human Resource Management.\nStrategic Role of Human Resource.\nCompany’s business plans and challenges.\nThe nature of the relation between Human Resource and Finance\nThe relation between the budget and company’s structure and running operations.\nBest time to start in establishing your budget.\nBusiness plans verification.\nTranslate business plans to cost.\nFinancing the manpower of the business plans.\nHow to build Human Resource’s budget.\nThe components of Human Resource’s budget.\nForecasting and anticipating the needs.\nVerifying Human Resource’s Budget.\nPresenting Human Resource’s Budget.\nControlling the Human Resource’s Budget.\nCurrent budget vs. future budget.\n\n\n\n\n\n\n\n  \nDate:  26\, 27 Aug\, 2020 \nTime: 11:00 AM – 3:00 PM \nTotal Duration: 8 Hours virtual workshop \nPlatform: Zoom
URL:https://lighthouse-tc.com/event/advanced-hr-hr-budget/
CATEGORIES:Finance and Accounting,Human Resources
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20200907T190000
DTEND;TZID=Africa/Cairo:20200909T220000
DTSTAMP:20260513T125518
CREATED:20181205T105220Z
LAST-MODIFIED:20200716T131051Z
UID:717-1599505200-1599688800@lighthouse-tc.com
SUMMARY:Selling Skills
DESCRIPTION:Effective Selling Skills \n(3 days Virtual Training workshop) \n\n\n\n\nSep. 7\, 8\, 9 \n\n\n\n\n\n\n\nWorkshop Overview \nThe sales profession moves faster than ever today. In the blink of an eye\, new competitors emerge\, products similar to yours are released\, and before you know it\, it’s a race to the bottom. \nNo matter what industry you’re in\, what worked well a few years ago isn’t good enough today. This is no time for trial and error or order taking; this is a time to sell. \nSo\, it is vital to equip sales people with the newest ways and tools of doing their role. \n\n\n\n\n\n\nWorkshop Objectives \n\nIt gives an appreciation of what is required to succeed in sales role\nParticipants learn how to use proven sales techniques and apply them.\nMost importantly the training allows them to discover new ways to penetrate new accounts/markets\, developing existing accounts and increase sales.\nFinally this training will help participants meeting and exceeding targets which lead to experience real job satisfaction and increased rewards.\n\n\n\n\n\n\n\nWorkshop Contents: \n\nSales Person as a Business Development Manager\nProfessionalism\nEssential Selling Skills\nPlanning the sales process\nProcess measurement results\nHandling Customer objections effectively\, Preparing answers.\nAnalyzing your Offer\nFace to face selling process\, using virtual solutions\nDeveloping Client relationships\n\n\n\n\n\n\n\n  \nDate: 7\, 8\, 9 Sep. 2020 \nTime:\nSept 7 : 7:00 pm – 10:00 pm\nSept 8 : 7:00 pm – 10:00 pm\nSept 9 : 7:00 pm – 09:00 pm \nTotal Duration: 8 hours \nPlatform: Zoom
URL:https://lighthouse-tc.com/event/selling-skills/
CATEGORIES:Sales, Marketing and Customer Service
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210710T100000
DTEND;TZID=Africa/Cairo:20210710T160000
DTSTAMP:20260513T125518
CREATED:20200716T132303Z
LAST-MODIFIED:20210630T094750Z
UID:3933-1625911200-1625932800@lighthouse-tc.com
SUMMARY:Email Writing Techniques & Etiquette
DESCRIPTION:Email Writing Techniques & Etiquette\n3 Hours Virtual Training\n\nJuly 10 \n\n\n\n\n\n\n\nTraining Overview: \nCommunication is going to be at the central heart of the covid 19 crisis.\nEmail is a fast\, efficient means of business communication\, so how to write both concisely and clearly in a short time becomes urgency.\nThe course provides the participants with helpful tools for the business setting written communication.\nThe Email Writing Techniques and Email Etiquette workshop helps you to get acquainted with techniques and standards of technical and business writing as being an important means of communication.\nThe workshop aims at helping you develop both the skills and language you need to write proper effective business writing and send the right message.\nThis workshop focuses on introducing tactics\, developing writing skills\, using standard expressions in formal writing and avoiding common mistakes. \nTraining Approach: \nThe training approach is completely against instructing.\nThe focus is on developing specific skills through practical training\, training the participants on writing your own versions\, with a special emphasis on collaborative tasks\, case studies\, group discussions\, hand-out tasks and application. \n\n\n\n\n\n\nTraining Outlines: \n\nWriting and responding to various types of email correspondence.\nDealing with external and internal emails and other forms of business writing.\nKnowing methods to organize\, edit your work and detect errors.\nExploring ways to deal with different types of people (audience) when writing.\nUsing a variety of expressions instead of repeating the same expressions every time.\nAcknowledging the difference between American and British English and deciding which one to use in business writing.\nMastering the Cheesecake technique!\nEditing common mistakes and ways to avoid them.\nLearning expressions\, vocabulary\, grammar and punctuation of business English\nLooking into formal writing versus informal writing.\nHighlighting email etiquette.\nCovering the 7 Cs.\n\n  \n\n\n\n\n\n\nDate:  10 July 2021 \nTime: 11:00 AM – 02:00 PM \nTotal Duration:  3 Hours Training \nPlat Form: Zoom
URL:https://lighthouse-tc.com/event/email-writing/
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210731T110000
DTEND;TZID=Africa/Cairo:20210731T130000
DTSTAMP:20260513T125518
CREATED:20210704T120935Z
LAST-MODIFIED:20210704T120935Z
UID:4538-1627729200-1627736400@lighthouse-tc.com
SUMMARY:Discover Your Passion
DESCRIPTION:Discover Your Passion\n\n2 Hours Virtual Training \nJuly 31 \n\n\n\n\n\n\n\nTraining Overview: \nThe real start of success in life is to find your passion.\nSo if You want your life to have meaning\, and want to do more of what lights you up.\nIf You want to feel more fulfilled. But you have no idea what your passion and purpose are.\nAnd you feel lost and directionless. We invite you to learn more about how to discover your passion. \n\n\n\n\n\n\nTraining Outlines: \n\nDefinition of “Passion”\nWhy is finding your passion important?\nSuccess examples\nSteps to find your passion\nPassionate yourself\n\n\n\n\n\n\n\nTraining Objectives: \n\nDefine the word “Passion” to the audience. / Change mindset\nConfirm the good effects of following the passion\nMake the relationship between “Passion” and “Happiness\, success and fulfillment feeling” more clear\nGive some practical tools to discover the passion.\nChallenge\, invite\, and motivate the audience to find their passion\n\n\n\n\n\n\n\nTraining Outcomes: \n\nPassion definition\nImportance of following your passion\nHow do I discover my passion?\n\n\n\n\n\n\n\nDate: July 31 \nTime: 11:00 AM – 01:00 PM \nPlat Form: Zoom
URL:https://lighthouse-tc.com/event/discover-your-passion/
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210804T100000
DTEND;TZID=Africa/Cairo:20210805T160000
DTSTAMP:20260513T125518
CREATED:20190924T075737Z
LAST-MODIFIED:20210630T111041Z
UID:1597-1628071200-1628179200@lighthouse-tc.com
SUMMARY:HR Budget
DESCRIPTION:HR Budget\n\n2 Days Training Workshop \nAug. 4\, 5 \n\n\n\n\n\n\n\nTraining Overview: \nThe most important assets for any business are Human resources (people).\nHuman Resources Management is one of the vital roles for any company. Planning for human\nresource is critical and have significant impact on the overall performance of the business.\nDuring this workshop\, participants will learn how to prepare their HR budget efficiently and\neffectively taking into consideration the company goals\, needs and challenges to achieve the\ncompany objectives and goals. \n  \nWorkshop Outlines: \n\n\n\n\n\n\n\nIntroduction to the Human Resource Management.\nStrategic Role of Human Resource.\nCompany’s business plans and challenges.\nThe nature of the relation between Human Resource and Finance\nThe relation between the budget and company’s structure and running operations.\nBest time to start in establishing your budget.\nBusiness plans verifications.\nTranslate business plans to cost.\nFinancing the manpower of the business plans.\nHow to build Human Resource’s budget.\nThe components of Human Resource’s budget.\nForecasting and anticipating the needs.\nVerifying Human Resource’s Budget.\nPresenting Human Resource’s Budget.\nControlling the Human Resource’s Budget.\nCurrent budget vs. future budget.\n\n\n\n\n\n\n\nDate:  4\, 5 Aug. 2021 \nDuration: 2 Days workshop \nLocation: Hotel
URL:https://lighthouse-tc.com/event/hr-budget/
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210818T100000
DTEND;TZID=Africa/Cairo:20210819T160000
DTSTAMP:20260513T125518
CREATED:20200716T131509Z
LAST-MODIFIED:20210630T122812Z
UID:3931-1629280800-1629388800@lighthouse-tc.com
SUMMARY:Planning\, Budgeting and Forecasting
DESCRIPTION:Planning\, Budgeting and Forecasting\n\n2 Days Training Workshop \nAug. 18\, 19 \n\n\n\n\n\n\n\nWorkshop Overview & Objectives: \n\n\n\n\n\n\nThis workshop focuses on the budgeting process in a business and its relation with the planning process. Participants will benefit with practice and real examples to gain the following: \n\nUnderstand the goals and benefits of planning.\nBe familiar with the different types of planning that a business do.\nUnderstand the budget process and the order in which the different budgets are prepared.\nBe able to make different budgeting calculations.\nBe familiar with forecasting techniques\nDo top-level planning and analysis\, deals with pro forma financial statements and their use in strategic planning.\n\n\n\n\n\n\n\nWorkshop Outlines: \n\nPlanning process\nBudget concepts\nEffects of External Factors on the Budget\nCharacteristics of a Successful Budget Process\nThe Use of Cost Standards\nForecasting Techniques\n\nTime series analysis\nRegression Analysis\nLearning curve analysis\nExpected Value and Sensitivity Analysis\n\n\nBudget Methodologies\nAnnual Profit Plan\n\nMaster Budget\nOperational and Financial Budget\nComprehensive Budget exercise\n\n\nSupporting Schedules\nTypes of budgets\nTop-level planning and analysis\n\nPercentage of Sales Method\nImportant Ratios\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nDate: 18\, 19 Aug. 2021 \nTime: 10:00 am – 04:00 pm \nLocation : Hotel
URL:https://lighthouse-tc.com/event/planning-budgeting-and-forecasting/
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210829T100000
DTEND;TZID=Africa/Cairo:20210830T160000
DTSTAMP:20260513T125518
CREATED:20181205T132909Z
LAST-MODIFIED:20210630T125541Z
UID:730-1630231200-1630339200@lighthouse-tc.com
SUMMARY:Social and Emotional Intelligence
DESCRIPTION:Social and Emotional Intelligence  \n(2 Days workshop) \nOverview and Objectives \nEmotional Intelligence (EI) is a must  in attaining success in our lives and careers \nEmotional Intelligence is the ability to: \n\nRecognizing  your own emotions will enable you to manage your responses.\nunderstanding the emotions of others will help you  respect them and to build healthy relationships with them.\n\nIn practical terms\, this means being aware that emotions can drive our behavior and impact people (positively and negatively)\, and learning how to manage those emotions \n  \nTraining Contents: \n\nIntroduction\nMultiple Intelligence\nEmotional Intelligence Defined\nOptimism Vs. Pessimism\nValidating Emotions in Others\nEmotions & Plutchik’s Wheel\nPrinciples Vs. Values\nConsidering your strengths and talents\nEQ in terms of Relationships\nCommunicating with Power\nNon‐Verbal Communication Skills\nBody Language\n\nThe Signals You Send to Others\nIt’s Not What You Say\, It’s How You Say It\n\n\nThe Four Levels of Conversation\nThe power of Feedback\nUsing Summary Questions\nCreating a Powerful Introduction\nInfluencing Skills\nSeeing the Other Side\nBuilding a Bridge\nGiving In Without Giving Up\nSharing Your Opinion\nBuilding Consensus\nMaking an Impact\nCreating a Powerful First Impression\nAssessing a Situation\nBeing assertive without Being Offensive
URL:https://lighthouse-tc.com/event/social-and-emotional-intelligence/
CATEGORIES:Soft Skills
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210908T100000
DTEND;TZID=Africa/Cairo:20210909T160000
DTSTAMP:20260513T125518
CREATED:20181206T113606Z
LAST-MODIFIED:20210706T095026Z
UID:774-1631095200-1631203200@lighthouse-tc.com
SUMMARY:Conflict Resolution Management
DESCRIPTION:Conflict Resolution Management\n\n2 Days Training Workshop \nSep. 8\, 9 \n\n\n\n\n\n\n\nWorkshop Overview: \nConflict is an inevitable part of our lives but how we view it and how we deal with it can turn it from being an unpleasant experience into one where we learn and grow. \nThis workshop will help participants to understand how conflict can be positive and will introduce tools and techniques that will assist to effectively deal with conflict situations. \nThe aim of conflict management training is to introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilize when managing conflict in the workplace. \n\n\n\n\n\n\nWorkshop Outlines: \n\nUnderstanding Conflict\n\nUnderstanding causes of conflicts\nDefining workplace conflict\n\n\nSkills Necessary to resolve Conflicts:\n\nActive listening\nEffective questioning\nRapport building\nAssertive behavior\nEffective promising\n\n\nConflict management Resolution Process\n\nIdentify and clearly define the real problem.\nBrainstorm solutions.\nEvaluate the solutions.\nChoose the best solution.\nImplement the chosen solution.\nChoose a follow up date to evaluate.\n\n\nSolution Building and Finding Common Ground\n\nCreate an effective atmosphere\nSeparate the person from the problem\nCreate mutual understanding\nUse objective criteria for evaluation\nGenerate options\n\n\nConflict Resolution using the Thomas-Kilmann Instrument\n\nCollaboration/Competition/Compromise/Accommodating/Avoidance\n\n\nTurn complaint into compliment\n\n\n\n\n\n\n\nDate : 8\, 9 Sep. 2021 \nTime : 10:00 AM – 04:00 PM \nLocation : Hotel
URL:https://lighthouse-tc.com/event/conflict-resolution-management/
CATEGORIES:Managerial and Leadership,Soft Skills
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210913T100000
DTEND;TZID=Africa/Cairo:20210914T160000
DTSTAMP:20260513T125518
CREATED:20181206T113139Z
LAST-MODIFIED:20210802T082740Z
UID:770-1631527200-1631635200@lighthouse-tc.com
SUMMARY:Time Management and Dealing With Multi-Tasks
DESCRIPTION:Time Management and Dealing with Multi Tasks\n(2 Days workshop) \n\n\n\nWorkshop Overview : \nYou may often wish for more time but you only get 24 hours each day. How you use that time depends on skills learned through self-analysis\, planning\, evaluation\, and self-control. Much like money\, time is both valuable and limited: it must be protected\, used wisely\, and managed. \n\n\n\n\n\n\nObjectives: \nWhy Time Management is an important? \nConsidering the speed at which business moves these days\, one thing is certain That\, inability to manage time effectively will impact in a hard time managing anything else. Yet most people waste precious minutes\, hours or even days reacting to what is going on around them. \nSo\, it is important to develop skills that will keep people move forward and accomplish their most important goals. \n\n\n\n\n\n\nTraining Contents: \n\nPre- Assessment review.\nWhy Time Management is important? What makes it difficult?\nTime wasters.\nOver and under estimation of time.\nClock and compass\nTime matrix.\nThe 3 Ps (Planning\, Prioritizing\, and Performance).\nSMART goals.\nHow to achieve a balanced life?\nTips and tricks to help you.
URL:https://lighthouse-tc.com/event/time-management-multi-tasks-dealing/
CATEGORIES:Finance and Accounting,Human Resources
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ORGANIZER;CN="Light House Training and Consultancy (LHTC)":MAILTO:info@lighthouse-tc.com
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BEGIN:VEVENT
DTSTART;TZID=Africa/Cairo:20210919T100000
DTEND;TZID=Africa/Cairo:20210920T140000
DTSTAMP:20260513T125518
CREATED:20210802T080218Z
LAST-MODIFIED:20210802T080218Z
UID:4593-1632045600-1632146400@lighthouse-tc.com
SUMMARY:Building Team work
DESCRIPTION:Building Team work\n\n2 Days Virtual Training Workshop \nSep. 19\, 20 \n\n\n\n\n\n\n\nWorkshop Overview: \nTeam Building affects the relationship of any organization’s staff.\nConsequently\, they will have a positive impact on Employee Communication\, Collaboration\, Efficiency\, Quality of Work and Morale. \nBuilding a team includes at the beginning a good and positive communication\, it starts from the leadership and continues in the lower levels\, giving better relation\, performance\, and quality. \n\n\n\n\n\n\nWorkshop Outlines: \n\nAssembling forces\nGetting started\nTeam Structure – Team Shaping Factors\nAssessing troops\nListening Skills\n5 stages of team development\nTORI Model\nPersonality Styles\nDeveloping team action plan\n\n\n\n\n\n\n\nFor More Outlines\, Please contact us:\ninfo@lighthouse-tc.com \n\n\n\n\n\n\nDate : 19\, 20 Sep. 2021 \nTime : 10:00 AM – 02:00 PM \nPlatform : Zoom
URL:https://lighthouse-tc.com/event/building-team-work/
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