Business Communication 

(Two Days workshop)

Workshop Overview:

Communication is the base for human relation and cornerstone for other soft skills.

Being part of a business, it is important that you communicate clearly and effectively to maintain a good relationship and do business smoothly and successfully with others (managers, peers, clients, vendors, etc.)

Workshop Objectives

• Participants will learn how to communicate effectively
• Importance of positive communication
• Building positive relation
• Business Etiquette

Training Contents:

• What is Communication?
• Importance of Communication
• Communication Elements and Process
• Art of Communication
• Communication Barriers (Obstacles)
• Seven Elements for Succeed in Communication
• Active Listening skills and Positive Feedback
• Types of people