Office Quality Services
Receptionists, Housekeeping, Security Staff & Office Boys
Our program is designed especially for your company to experience the hospitality level at office
We've customized this program especially for your company to enjoy the high class hospitality service.
It will cover several principals that are essential for your staff for example:
Providing workers with the ethical and behavioral skills which are related to the work values that are essential for the efficiency of the work as well as learning about etiquette in doing their job effectively and applying the best care.
They will understand the principals of professional behavior and how to improve business etiquette culture. To highlight the responsibilities and values of employees and how this affects the company's image.
Here's some of the topics :
Receptionists:
- Business Communication
- Phone and Business Etiquette
- Essentials of Customer Service
- Emotional Intelligence
- Stress & Time Management
Housekeeping:
- House Keeping & Cleaning Techniques
- Personal Hygiene
- Stress & Time Management
Security Staff:
- Dealing with the Difficult People
- Essentials of Customer Service
- Stress & Time Management
- Business Ethics and Communication
Office Boys:
- Business Ethics and Communication
- Etiquette for office boys
- Stress & Time Management
We Can Customize the program based on your company's needs and challenges
Participants will learn know the different types of people and visitors and learn how to deal effectively and in positive way with them
The training approach is completely against instructing,
we focus on developing specific skills through Experiential learning and Interactive training
Our trainers will lead participants to write down action plan for each workshop,
So, participants will have to do this action plan in reality which impact positively the relationship and the business performance.