Increasing Morale
Increasing Morale 5 Hours Overview and Objectives: Morale and loyalty, is that important? Yes, because “satisfied employee results satisfied customer”. In speed and competitive work environment, good morale let employees…
Social Intelligence – get along with others
Social Intelligence - get along with others (2 Days workshop) Overview and Objectives: Social Intelligence (SI) is the ability to get along well with others, and to get them to…
CS – Handling Angry Customers
Overview and Objectives Customer is always right. This is not true. However customer is valuable and we need customer to be satisfied. Customers are different in their personality and behavior.…
CS – Phone Etiquette
CS - Phone Etiquette (One day workshop) Workshop overview: Many organizations spend plenty of time and money on their employees to excel in communication, Therefore it is important for an…
Team Work and Building Successful Team
Teamwork – Building Team (2 days training workshop) Overview: Teamwork is one of the most vital competencies in most forms of employment and without it companies tend to fail. Even if you role…