Time management
Time Management Objectives: Time Management is critical. Considering the speed at which any business moves these days, one thing is certain: failing in time management, will impact in a hard managing anything else. Yet most people waste precious minutes, hours or even days reacting to what is going on around them. So, it is important to…
Positive Thinking
Positive Thinking 5 Hours Overview and Objectives: Ideas and thoughts have the most important impact on people behavior. Ideas lead to good or bad behavior, as well as good or bad performance. Positive thinking is one of the important topics. It let people know the fact and relation between thoughts, feelings and behavior. This workshop…
Increasing Morale
Increasing Morale 5 Hours Overview and Objectives: Morale and loyalty, is that important? Yes, because “satisfied employee results satisfied customer”. In speed and competitive work environment, good morale let employees feel satisfied and happy which help in serving others and do all the effort needed to get the job done at best. While lack of…
Social Intelligence – get along with others
Social Intelligence - get along with others (2 Days workshop) Overview and Objectives: Social Intelligence (SI) is the ability to get along well with others, and to get them to cooperate with you. SI includes an awareness of situations and the social dynamics that govern them and knowledge of interaction styles and strategies that can…
CS – Handling Angry Customers
Overview and Objectives Customer is always right. This is not true. However customer is valuable and we need customer to be satisfied. Customers are different in their personality and behavior. Customer could get angry because of many reasons, their reaction could be vary depend on situation and personality. This workshop focus on how to handle…