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Customer Relationship Management (CRM)
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, CairoCustomer Relation Management (CRM) (2 days training workshop) Overview: CRM has vital role for any company looking for superior performance and successful expand. This workshop not just for sales and customer service staff but also for all company’s workforce, as they learn how to relate and connect all management and staff effort together in order…
Sales Negotiation Skills
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, CairoSales Negotiation Skills (2 Days workshop) Overview and Objectives: Negotiating is essential in resolving differences. Negotiations successes when real and perceived differences are adjusted while keeping credibility, customer value, and profit margins. Even if the salesperson has properly qualified and was able to manage their client expectations precisely, the deal could still end in a…
Emotional Intelligence
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, CairoEmotional Intelligence (2 Days workshop) Overview Objectives: Emotional Intelligence (EI) is a must in attaining success in our lives and careers Emotional Intelligence is the ability to: Recognizing your own emotions will enable you to manage your responses. understanding the emotions of others will help you respect them and to build healthy relationships with them.…