Emotional Intelligence

(2 Days workshop)

Overview Objectives:

Emotional Intelligence (EI) is a must  in attaining success in our lives and careers

Emotional Intelligence is the ability to:

• Recognizing  your own emotions will enable you to manage your responses.
• understanding the emotions of others will help you  respect them and to build healthy relationships with them.

In practical terms, this means being aware that emotions can drive our behavior and impact people (positively and negatively), and learning how to manage those emotions

Training Content:

• Introduction
• Multiple Intelligence
• Optimism Vs. Pessimism
• Validating Emotions in Others
• Emotions & Plutchik’s Wheel
• Principles Vs. Values
• Considering your strengths and talents
• EQ in terms of Relationships
• Communicating with Power
• The Signals You Send to Others
• The Four Levels of Conversation
• The power of Feedback
• Influencing Skills
• Seeing the Other Side
• Building a Bridge
• Giving In Without Giving Up
• Building Consensus
• Making an Impact
• Assessing a Situation
• Being assertive without Being Offensive