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Communication Skills

January 12 @ 10:00 am - 4:00 pm

(One Day workshop)

Training Approach:
Many organizations spend plenty of time and money on their employees to excel in communication, Therefore it is important for an organization to have such a well mannered and having good employees with good communication skills and use these skills in achieving targets in the work place. Participants will learn:
• How to get excellent communication skills
• Body language in communication
• Emphasize on how to better communicate in the work place with colleagues, managers and clients

Workshop Outline

• Introduction
• Non Verbal Communication
• Interpreting Eye Movements
• Body Language
• Pragmatic Awareness
• Effective Listening
• Communication Styles ( Passive / Aggressive / Assertive)
• Assertiveness Techniques ( Factual / Empathic /Consequent /Divergent/ Expressive / Responsive)
• Barriers to Good Communication
• Multiple Intelligence
• What is conflict?
• Actions that causes work place conflict
• Ways to avoid conflict at work
• Team communication using the” Johari Model”
• Why Team Briefing & Feedback?

Details

Date:
January 12
Time:
10:00 am - 4:00 pm
Event Category:
Website:
http://lighthouse-tc.com/training/soft-skills/

Organizer

Light House Training and Consultancy (LHTC)
Phone:
0120-4124292/0100-0472543
Email:
info@lighthouse-tc.com
Website:
www.lighthouse-tc.com

Venue

Triumph Hotel
Triumph Hotel, Mansheya El-Bakry, Heliopolis
Cairo, Egypt
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