Creative Problem Solving

2 Days workshop

Overview:

Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing and selecting alternatives for a solution; and implementing a solution.

Workshop Objectives:

• Increase awareness of problem solving steps and solving tools.
• Distinguish root causes from symptoms to identify the right solution for the right problem.
• Improve decision making skills through identifying problem solving style.
• Identify ways to think creatively and work towards creative solutions.
• Recognize the top ten rules of good decision-making.

Training Contents

• Introduction
• Anatomy of a problem
• Problem Solving Model
• Problem Solving Styles
• Creative problem solving using The Six Thinking Hats
• List alternatives
• Review the alternatives
• Choose the best alternative (or combination of alternatives)
• Implement the solution
• Review progress.
• Barriers to effective decision making
• Brainstorming &Thinking Outside the Box
• Take action
• Review your decision & its Consequences
• Group decision making
• Case Study