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Sales, Marketing and Customer Service

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  • Sales Management

    Strategic Sales Management Overview: Managing sales team is probably the most challenging position in any company, and it is require a unique set of skills. Sales managers need to achieve hard targets of sales, at the same time coaching their teams and motivate them. This workshop will focus on both sales strategies and managing your team.…

  • Sales Negotiation Skills

    Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, Egypt

    Sales Negotiation Skills (2 Days workshop) Overview and Objectives: Negotiating is essential in resolving differences. Negotiations successes when real and perceived differences are adjusted while keeping credibility, customer value, and profit margins. Even if the salesperson has properly qualified and was able to manage their client expectations precisely, the deal could still end in a…

  • Customer Relationship Management (CRM)

    Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, Egypt

    Customer Relation Management (CRM) (2 days training workshop) Overview: CRM has vital role for any company looking for superior performance and successful expand. This workshop not just for sales and customer service staff but also for all company’s workforce, as they learn how to relate and connect all management and staff effort together in order…

  • Effective Presentation Skills

    Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, Egypt

    Effective Presentation Skills  (2 Days workshop) Objectives: The presentation skills workshop seeks to equip trainees with one of the most important communication skills. This workshop is focused on building professional presentation and influential presenters. Workshop Content:   Deciding to make a presentation Think before you speak (Audience Information – Purpose – Personal & Company perspective–…

  • Customer Service – Quality Service

    Customer Service Quality Service (2 days training workshop)   Workshop overview : Customers are the lifeline of any business, your customer service team is often the face of your company, and customers’ experiences will be defined by the skill and quality of the support they receive. Providing excellent customer service starts with a genuine desire…