Time management
Time Management Objectives: Time Management is critical. Considering the speed at which any business moves these days, one thing is certain: failing in time management, will impact in a hard managing…
Positive Thinking
Positive Thinking 5 Hours Overview and Objectives: Ideas and thoughts have the most important impact on people behavior. Ideas lead to good or bad behavior, as well as good or…
Increasing Morale
Increasing Morale 5 Hours Overview and Objectives: Morale and loyalty, is that important? Yes, because “satisfied employee results satisfied customer”. In speed and competitive work environment, good morale let employees…
Social Intelligence – get along with others
Social Intelligence - get along with others (2 Days workshop) Overview and Objectives: Social Intelligence (SI) is the ability to get along well with others, and to get them to…
CS – Handling Angry Customers
Overview and Objectives Customer is always right. This is not true. However customer is valuable and we need customer to be satisfied. Customers are different in their personality and behavior.…