CS – Handling Angry Customers
Overview and Objectives Customer is always right. This is not true. However customer is valuable and we need customer to be satisfied. Customers are different in their personality and behavior.…
CS – Phone Etiquette
CS - Phone Etiquette (One day workshop) Workshop overview: Many organizations spend plenty of time and money on their employees to excel in communication, Therefore it is important for an…
Team Work and Building Successful Team
Teamwork – Building Team (2 days training workshop) Overview: Teamwork is one of the most vital competencies in most forms of employment and without it companies tend to fail. Even if you role…
Financial Decision Analysis
Financial Decision Analysis 2 Hours Training Workshop July 16 Overview: Financial decisions can have lasting consequences for consumer welfare and other important decisions. All consumers regularly make financial decisions, some…
Sales Management
Strategic Sales Management Overview: Managing sales team is probably the most challenging position in any company, and it is require a unique set of skills. Sales managers need to achieve hard…