Customer Service – Quality Service
Customer Service Quality Service (2 days training workshop) Workshop overview : Customers are the lifeline of any business, your customer service team is often the face of your company, and customers’ experiences will be defined by the skill and quality of the support they receive. Providing excellent customer service starts with a genuine desire…
Advanced HR – Performance Management
Overview: Performance Management is not an appraisal process, it is a complete management system and ongoing process start with setting standards, ways of monitoring, measuring performance, setting developing and learning plans, and linking all of this with an attractive rewarding system. A good performance management system works towards the improvement of the overall organizational…
Professional Business Writing
Professional Business Writing (2 days training workshop) Workshop Summary and Objectives: Effective business writing skills can help you win that million dollar contract, earn a promotion, resolve a dispute, or generate a significant increase in new business leads. Poor business writing, on the other hand, can never be undone; it can cause you to lose…
Effective Selling Skills
Effective selling Skills Course Overview The sales profession moves faster than ever today. In the blink of an eye, new competitors emerge, products similar to yours are released, and before you know it, it’s a race to the bottom. No matter what industry you’re in, what worked well a few years ago isn’t good enough…
Managerial Skills – New role
Managerial Skills Training 3 Days Workshop Workshop Overview: Management roles often include the responsibility of managing projects, leading a team of people or a combination of both. When an employer promotes or hires you for a management position, they trust you to make important decisions and help build and execute plans that will affect company…