Professional Business Writing
Professional Business Writing (2 days training workshop) Workshop Summary and Objectives: The Business Writing workshop will teach participants the techniques and standards of business writing as an important means of communication. This workshop is focused on introducing tactics, developing writing skills, avoiding common mistakes and using standard expressions in formal writing. Workshop Content: Why…
Emotional Intelligence
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, EgyptEmotional Intelligence (2 Days workshop) Overview Objectives: Emotional Intelligence (EI) is a must in attaining success in our lives and careers Emotional Intelligence is the ability to: Recognizing your own emotions will enable you to manage your responses. understanding the emotions of others will help you respect them and to build healthy relationships with them.…
Sales Negotiation Skills
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, EgyptSales Negotiation Skills (2 Days workshop) Overview and Objectives: Negotiating is essential in resolving differences. Negotiations successes when real and perceived differences are adjusted while keeping credibility, customer value, and profit margins. Even if the salesperson has properly qualified and was able to manage their client expectations precisely, the deal could still end in a…
Customer Relationship Management (CRM)
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, EgyptCustomer Relation Management (CRM) (2 days training workshop) Overview: CRM has vital role for any company looking for superior performance and successful expand. This workshop not just for sales and customer service staff but also for all company’s workforce, as they learn how to relate and connect all management and staff effort together in order…
Business Communication and Etiquette
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, EgyptBusiness Communication and Etiquette (Two Days workshop) Workshop Objectives Participants will learn how to communicate effectively Importance of positive communication Building positive relation Business Etiquette Training Contents: What is Communication? Importance of Communication Communication Elements and Process Art of Communication Communication Barriers (Obstacles) Seven Elements for Succeed in Communication Active Listening skills and Positive Feedback…