Customer Relationship Management (CRM)
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, EgyptCustomer Relation Management (CRM) (2 days training workshop) Overview: CRM has vital role for any company looking for superior performance and successful expand. This workshop not just for sales and customer service staff but also for all company’s workforce, as they learn how to relate and connect all management and staff effort together in order…
Business Communication and Etiquette
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, EgyptBusiness Communication and Etiquette (Two Days workshop) Workshop Objectives Participants will learn how to communicate effectively Importance of positive communication Building positive relation Business Etiquette Training Contents: What is Communication? Importance of Communication Communication Elements and Process Art of Communication Communication Barriers (Obstacles) Seven Elements for Succeed in Communication Active Listening skills and Positive Feedback…
Leading Change Management
Change Management 2 Hours Training Workshop June 29 Overview: Change should be embraced and used for the growth of any organization. Many change management gurus have focused on soft issues, such as culture, leadership, and motivation. Such elements are important for success, but managing these aspects alone isn’t sufficient to implement transformation projects. Soft factors don’t…
Budgeting and Forecasting – Annual Financial Paln
maadiBudgeting and Forecasting – Annual Financial Plan (3 Days workshop) Planning process Budgeting concepts Effects of External Factors on the Budgeting Process Characteristics of a Successful Budgeting Process The Use of Cost Standards Forecasting Techniques Time series analysis Regression Analysis Learning curve analysis Expected Value and Sensitivity Analysis Budget Methodologies Annual Profit Plan Master Budget…
Effective Presentation Skills
Triumph Hotel Triumph Hotel, Mansheya El-Bakry, Heliopolis, Cairo, EgyptEffective Presentation Skills (2 Days workshop) Objectives: The presentation skills workshop seeks to equip trainees with one of the most important communication skills. This workshop is focused on building professional presentation and influential presenters. Workshop Content: Deciding to make a presentation Think before you speak (Audience Information – Purpose – Personal & Company perspective–…